Disability Direct, its projects, and its funders are committed to making websites and mobile applications accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

We use the On Tap Accessibility toolbar on selected websites to support users with additional accessibility tools and customisation options. Other websites and services may use alternative accessibility features or tools where appropriate.

This accessibility statement applies to all our company websites and online services.

This includes the Blue Sky Care Card App, which is currently available in version 1.1 as of 28 October 2025.

Compliance status

These websites and mobile applications are partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard. This is due to the platforms being a work in progress, with ongoing updates and improvements required.

Some known issues may include:

• Occasional spelling discrepancies
• Content changes during updates
• Implementation and testing of new accessibility tools

This statement was prepared on 25/03/2026 and reflects the accessibility status of Disability Direct and its partners’ websites and mobile applications at that time.

This statement was last reviewed on 25/03/2026

Feedback and contact information

If you experience any accessibility issues or would like to provide feedback, please contact us:

• Phone: 01332 299 449
• Email: info@disabilitydirect.com

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations.

If you are not satisfied with how we respond to your complaint, you can contact the Equality Advisory and Support Service (EASS).